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Loops: The Seven Keys to Small Business Success Review

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Loops: The Seven Keys to Small Business Success ReviewOver the years I have read many business development and management books. I have implemented many of the systems and concepts presented in these publication. Loops is the first that presents a total management solution. I highly recommend the book to any one looking for a comprehensive approach to managining a small business, a department of any business and even personal affairs.Loops: The Seven Keys to Small Business Success Overview

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Instructor Excellence: Mastering the Delivery of Training (Essential Knowledge Resource) Review

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Instructor Excellence: Mastering the Delivery of Training (Essential Knowledge Resource) ReviewI have used this volume to set standards for the instructors in our Corporate Training Division for the past five years. I am ordering more copies for two new employees - one with experience looking for more polish, another a junior trainer needing a baseline for training etiquette. This book is a valuable tool for both individuals, as well as others in between. Great information and ideas!Instructor Excellence: Mastering the Delivery of Training (Essential Knowledge Resource) Overview

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The ASTD Training and Development Handbook: A Guide to Human Resource Development Review

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The ASTD Training and Development Handbook: A Guide to Human Resource Development ReviewThe Handbook is arranged to cover almost all aspects of Training & Development. The topics are carefully selected and their authors picked from among the top names in their respective fields and therefore, the chapters are focused, targeted and provide the right mix of information and practical guidelines.
Each chapter addresses a single topic (like corporate universities, customer service training, leadership development, etc.) and is written in a straight-forward manner at the right depth making them easy to read and the perfect introduction to the topic without losing it's functionality as a reference.
No T&D professional should go without this book whether as a reference and a quick source of information when memory will just not oblige or an informative and valuable resource for information and ideas.
The Handbook is divided into 5 Sections:
1) The Training & development Function - Covering such topics as the learning organization, history of training and cost accounting for training.
2) Program Design & Development - The chapters on ISD; HPT; Adult Learning; & Evaluation are brilliantly written. I keep on going back to them again and again.
3) Media & methods - Includes some good case studies as well as Thiagi's excellent chapter on instructional games.
4) Training Applications - This is a brilliant discussion of almost all training topics that you might come across.
5) Resources - While these might be a little dated, they are still quite useful.
Check the table of Contents and some of the samples in the pages so obligingly provided by Amazon.com and don't be deterred by the length or the price of the book. This book is worth every cent and will last you long after you have forgotten the cost.The ASTD Training and Development Handbook: A Guide to Human Resource Development Overview

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A Handbook of Job Aids Review

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A Handbook of Job Aids ReviewThis book is an excellent overview of how to approach job aids. It takes you step-by-step through the needs analysis to determine if a job aid is appropriate. The stories of job aid successes and failures make great examples. When you follow the book you'll be on the way to designing and developing appropriate job aids.A Handbook of Job Aids Overview

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The Complete Guide to Transgender in the Workplace Review

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The Complete Guide to Transgender in the Workplace ReviewEnlightened self-interest and moral responsibility have led hundreds of cities, numerous states, and many corporations - including nearly 1/3rd of the Fortune 500 - toward expanding their employment policies to prohibit discrimination against their transgender employees. More are incorporating gender identity and expression in these policies every day. As I write this, an inclusive Employment Non-Discrimination Act (ENDA) is moving through Congress on its way to (hopefully) becoming law.
Writing a law or establishing a policy is not enough to generate an open and accepting workplace. In many of those places where these non-discrimination policies have been generated, one or more transgender employees have been active in creating them. Now corporate officers, managers, and employees must work together to make acceptance of and respect for transgender employees reality. The question is how - how does the company convince ALL of its employees that respect for and acceptance of their transgender coworkers is in their best interest? And how many managers even fully understand transgender and what this means to their company?
Ms. Sheridan's new book is an excellent guide. Beginning with chapters "What is Transgender?" and "Who Are Transgender People?" she goes on to explain why transgender inclusion DOES matter to your business. Several chapters deal with the restroom debate, coming out at work, benefits of transgender-specific awareness training. Her book includes a series of tools and tips for managers and human resource professionals. All these topics are covered thoroughly, often in both her own words and quotes from other referenced articles and books.
Transgender in the Workplace is written not only to educate, but also to be used as a reference. As a reviewer, I sensed some redundancy as I worked through the book, but concluded that it was or would be helpful when using the book as a reference manual. That is, I felt the redundancies were there in order that the person only referring to one or two chapters would have all the necessary information within those chapters.
This book is also useful for the transgender employee who needs to show his or her management that inclusion IS possible without excessive distraction, and that inclusion WILL lead to higher productivity. Employees who feel safe and respected are far more valuable and productive than those who must continually hide significant portions of their identity.
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Developing an Effective Safety Culture: A Leadership Approach Review

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Developing an Effective Safety Culture: A Leadership Approach ReviewOverall the text is quite good in explaining safety management concepts which are highly effective.
I believe it would make a good text for a safety management course.
The book gets into some topics that aren't needed to explain the concepts presented making the text larger than necessary. There is some redundancy of information in the way the text is structured / written.
I purchased additional copies for clients.
Definitely a worthwhile read for safety managers without a business systems background or managers needing to understand how to insert safety management aspects into an existing performance management process. A good review of some basic concepts that many fail to properly implement.
Steve High, MS,CSP,ARM
www.highsafety.com
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The Behavior-Based Safety Process: Managing Involvement for an Injury-Free Culture, 2nd Edition Review

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The Behavior-Based Safety Process: Managing Involvement for an Injury-Free Culture, 2nd Edition ReviewI use the book for my course in Behavioral safety at Western Michigan University, and I recommend it.Strengths: broad coverage of issues invoved in BBS; examples of it practice; some coverage of scientific principles behind the techniques.Weaknesses: It could be organized to make it more user-friendly; written at a rather advanced level; not a very good "how-to" book (T. McSween's "The Values-Based Safety Process" book is better at "how to" - I also use that one.)The Behavior-Based Safety Process: Managing Involvement for an Injury-Free Culture, 2nd Edition Overview

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The Workplace Violence Prevention Handbook Review

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The Workplace Violence Prevention Handbook ReviewI found the book arranged in good logical order and to be very useful as a reference while putting together a training program on the topic of "Violence in the Workplace." I also found it full of good statistics and references that I could look up for additional data.The Workplace Violence Prevention Handbook Overview

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The Distance Manager: A Hands On Guide to Managing Off-Site Employees and Virtual Teams Review

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The Distance Manager: A Hands On Guide to Managing Off-Site Employees and Virtual Teams ReviewKimball Fisher and Mareen Duncan Fisher document the special skills needed for the new but increasingly common task of managing far-flung work groups. The approaches that they examine are becoming increasingly essential for all managers. Although they explore relevant technologies carefully, their human relations advice is probably more important. The Fishers emphasize the interpersonal and leadership skills that a manager needs to head a virtual team. If you read this book cover to cover, it can seem repetitive, since many of the rules and tips offered in one area overlap with those in other areas. However, the book is designed to allow you to review specific management challenges and technologies, and to ignore areas that are irrelevant to your situation. We [...] recommend this clear, practical work to anyone who leads virtual teams and to the telecommuters and freelance workers who report to them.
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The Manager's Guide to HR: Hiring, Firing, Performance Evaluations, Documentation, Benefits, and Everything Else You Need to Know Review

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The Manager's Guide to HR: Hiring, Firing, Performance Evaluations, Documentation, Benefits, and Everything Else You Need to Know ReviewBen Franklin claims an ounce of prevention is worth a pound of cure. I am an employment law attorney. I represent plaintiffs in sexual harassment cases only. I bought this book because the chapter on sexual harassment alone is excellent. Why did I buy it? Because it lists all the steps to follow to prevent harassment from occurring, and the steps to follow if harassment occurs and needs to be investigated. I use books like this as depo guidelines. If an employer doesn't follow steps like those outlined in this book, I will win the lawsuit. If the employer does follow the steps, then I can only win if the harassment was perpetrated by a supervisory-level employee (employer is strictly liable in California in that case). If you are an HR professional in California and follow this man's steps to prevent and investigate sexual harassment complaints, my caseload will diminish. Isn't that alone worth the price of this book if you are a California employer?The Manager's Guide to HR: Hiring, Firing, Performance Evaluations, Documentation, Benefits, and Everything Else You Need to Know Overview

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Magic Numbers for Human Resource Management: Basic Measures to Achieve Better Results Review

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Magic Numbers for Human Resource Management: Basic Measures to Achieve Better Results ReviewI really appreciate this book. I bought it in 2007 and have referred to it continually in past two years. Unlike many books in the management genre, it does not delve in half-baked theories nor try to make us think that their one-trick pony will make us a profitable enterprise. This book offers practical, sensible tools which will transform any HR department into a results based organization versus activities based.
Continuing in the practicality of this work, it provides a glossary of terms that sets forth the operational definition of HR metrics. While we might disagree with the formulas and terms, at least they are provided in a clear, concise way so we can determine if they will fit our particular situation.
I highly recommend this book as a starting place for those in HR that desire to achieve the mantle of being a strategic leader.
I hope you find this review helpful.
Michael L. Gooch, SPHR
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