The Ultimate Customer Support Executive: Unleash The Power Of Your Customer Review

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The Ultimate Customer Support Executive: Unleash The Power Of Your Customer ReviewPhil writes a compelling book for the support executive. It is straight forward and makes you turn your thinking inside out when determining your customer relationship management strategy. It provides a clear and practical guide to creating a strategy for your people, processes, and technology. You can read this book in a weekend and start applying Phil's recommendations the following week. Your entire organization will be a better place if you. This book is thought provoking, but more importantly practical.The Ultimate Customer Support Executive: Unleash The Power Of Your Customer Overview

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