Managing for Quality and Performance Excellence (with Student Web) Review

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Managing for Quality and Performance Excellence (with Student Web) ReviewThis is one of the most comprehensive references on the subject of managing and controlling quality one could want -- and all under one cover. The authors' points of reference in the development of their subject matter are documented with case after case supporting their views. No light reading, this work will serve well both faculty, of undergraduate and graduate students alike, and professionals serious about the business of continuous improvement and quality. The work is also accompanied by a student CD.Managing for Quality and Performance Excellence (with Student Web) Overview

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