Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere (Essential Knowledge Resource) Review

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Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere (Essential Knowledge Resource) ReviewGot the book---I LOVE IT! .....Better yet, I am using it!

I have referred the book to several other associates at Bank of America. I find great value in the concepts of Planners and
Sidekicks. I am leading a project in the deployment of a number of substantial changes to the Bank's Desk top Sales Tool platform. In discussion with the Design and Development Team, I have introduced the idea of developing planner and sidekick performance support tools as part of the Learning Solution.

Allison, you continue to engage and improve my results.

Thanks!

Jenelle Lozano
GCIB Learning & Organizational Effectiveness
Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere (Essential Knowledge Resource) Overview

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