Showing posts with label communities of practice. Show all posts
Showing posts with label communities of practice. Show all posts

The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business Review

The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business
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The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business ReviewThis book breaks down the core strategic issues in managing intellectual capital. It's basically a road map to build, or retrofit, an enterprise KM program. The examples from Accenture, ConocoPhillips, Fluor, IBM, MITRE, Petrobras, Schlumberger, the U.S. Department of State & others are great for building a business case when your own organization doesn't have their own--yet. The discussion is broken down into 11 chapters:
-Chapter 1 details KM program objectives, new forces affecting KM , and a framework for KM program design efforts.
-Chapter 2 explains how to ID critical knowledge and map that knowledge.
-Chapter 3 shows how to build a business case and how a KM program matures.
-Chapter 4 describes the primary categories of KM approaches and how to create a portfolio of approaches.
-Chapter 5 examines proven approaches such as communities of practices.
-Chapter 6 examines Web 2.0 tools as KM approaches.
-Chapter 7 further dives into Web 2.0 tools by focusing on *enterprise* social networking.
-Chapter 8 lays out the people infrastructure for an enterprise KM program.
-Chapter 9 focuses on people issues and executive involvement.
-Chapter 10 explains how to address measurement needs based on your program's maturity.
-Chapter 11 breaks down the guiding principles for your KM program to improve.
-A very lengthy appendix chronicles four companies with outstanding KM programs.
THis is a manageable read about a topic that need not be as convoluted/theoretical as other books have suggested.
The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business Overview

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